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Remote Engineering Services (RES)
The services you require will vary according to your specific environment, business applications, and future plans. Typically, customers who require post-installation services, such as testing of LAN-side devices or router configuration changes, are forced to hire a second vendor, resulting in additional expenses and increased potential for technical error. New Edge offers a flexible way for you to customize these services to reduce costs and maximize efficiency. We call these Custom Configuration and Remote Engineering Services.
- Benefits
- Services
Whether you've purchased a single T1 or a 500-location network, you may require services that are not part of the traditional service definition for that product. Custom Configuration and Remote Engineering Services eliminate the hassle of managing multiple vendors, and help you get your network applications running quickly and efficiently. We perform custom equipment configurations for a flat, per-location fee and remote engineering services for an hourly consulting fee.
- Customizable, documented configuration
- Reduce costs by eliminating maintenance contract fees
- Reduce time-consuming coordination of multiple vendors
- Decrease potential for technical errors
- Specialized teams with expertise in retail deployments, kiosks, and other unique environments available
